Reference

What You Agree to When You Use air68

These terms set out the rules that apply to every account on air68 — from how you open one, to how deposits via DANA, OVO, and GoPay are handled, to what happens if something goes wrong.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about what these terms mean for your account — a deposit dispute via OVO, a withdrawal hold, or a rule you want clarified — reach out through one of the channels below. We respond to terms-related queries through the same support paths as general account help.

Team online

Live Chat

Open the chat icon in your account dashboard for direct terms queries. Agents can confirm policy details, flag disputes, and escalate account issues on the spot.

Email Support

Send terms or account dispute queries to our support address. Include your account ID and the specific clause or transaction you are asking about for a faster reply.

Help Centre

The Help Centre lists current policy summaries, wallet rules for DANA, OVO, and GoPay, and common account questions with answers drawn directly from these terms.

HOW WE HANDLE THIS

How air68 Manages Your Account and Data

Your account security and the integrity of your transaction history matter to us. Here is how we handle the key areas these terms touch — from data retention to payment verification.

Data Handling We collect only the account data needed to verify your identity and process transactions. Your DANA, OVO, or GoPay wallet details are not stored beyond what each payment step requires.

Account Security Each login is protected by OTP verification tied to your registered number. If you notice an unrecognised session, use the account lock option immediately and contact support.

Transaction Records Every deposit and withdrawal is logged against your account ID. If a DANA or GoPay transaction shows an error, your transaction history is the first record we check.

Requesting Changes To update registered details or request account data removal, contact support via live chat or email with your account ID. We process verified requests within the timeline required by applicable policy.

What These Terms Actually Cover

air68 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on air68, you confirm that you meet the eligibility requirements that apply in your region and that the information you provide is accurate. These terms apply to all activity on your account — including every deposit you make via DANA, OVO,

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or GoPay, every withdrawal you request, and every game session you start. We may update these terms from time to time; continued use of your account after a change is posted means you accept the revised version. If any section of these terms conflicts with local
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law in your jurisdiction, that section does not override local legal requirements. All transactions are processed in Indonesian Rupiah where local payment rails support it. We reserve the right to suspend or close an account where we have reason to believe the terms have been breached.
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Disputes are handled through the contact channels listed on this page. These terms do not create any partnership, agency, or employment relationship between you and us. Players in Batam and other supported regions access the platform under the same terms, subject to local eligibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we see most often about how our terms apply to real account situations — deposits, withdrawals, account changes, and eligibility.

Yes. These terms cover every transaction on your account regardless of method. DANA, OVO, and GoPay deposits and withdrawals are all governed by the same rules.

We post the updated version and note the change date. Continuing to use your account after that date means you accept the new version. We do not send individual notices for minor edits.

Yes. We may suspend an account if we have grounds to believe these terms have been violated. You can contact support via live chat to query a suspension and request a review.

Open a dispute through live chat or email, quoting your account ID and the transaction reference. We check your logged transaction history as the primary record for every dispute.

No. Eligibility also depends on local law in your region. These terms set our account rules, but access is only available where local law permits it.

Contact support with your account ID via live chat or email. We verify your identity first, then process the request within the timeline set by applicable data policy.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree to When You Use air68

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

How air68 Manages Your Account and Data

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA and GoPay?

02 What happens if air68 updates the terms while my account is active?

03 Can my account be suspended under these terms?

04 How do I dispute a transaction I think was handled incorrectly?

05 Is my eligibility to use air68 determined by these terms alone?

06 How do I request deletion of my account data?

Terms & Conditions

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